This policy explains how Zipline AI, LLC ("we," "us" or "our") handles personal information from our website, business enquiries and lead forms. The Demo Privacy Policy covers our public demo. Customer agreements govern commercial product data.
Information we collect
- Contact and business information: your name, email address, company, job title and information you provide in enquiries, forms or meetings, including your business and technical requirements.
- Lead forms: We receive the contact and business information you submit through third-party platforms, such as LinkedIn.
- Website activity: we automatically collect IP addresses, browser and device information, identifiers, referral and campaign information, and website interactions. Personalized outreach links can associate this activity with an email recipient.
How we use information
We use information to respond to enquiries, arrange demonstrations, provide estimates and manage business relationships; operate and secure our website; handle privacy requests; and meet legal obligations.
We use stored marketing measurement records solely to account for campaign results and business value, measure return on investment and guide future marketing spending.
Who receives information
We disclose information to third-party providers that support website hosting and security, data storage, communications and scheduling, enquiry management, website analytics and advertising measurement.
When measurement is enabled, we may share submitted contact details, such as email addresses, with analytics providers to link them to website activity and campaign results. Advertising providers may collect activity over time and across websites and combine it with other information, subject to their policies and settings.
We may disclose information to meet legal requirements, protect rights or security, or in connection with a merger, acquisition or other business transfer.
Third-party forms, scheduling and embedded videos are also subject to their providers' privacy policies, including those of LinkedIn and Google (including YouTube).
Retention and security
We retain personal information for as long as necessary for the purposes described in this policy, to enforce our agreements and to comply with applicable law.
We maintain commercially reasonable and appropriate measures to safeguard personal information. No internet transmission or storage system is completely secure, and we cannot guarantee security on our or third-party systems. Please contact us promptly if you believe your information is no longer secure.
International processing
We and our providers may process information in the United States and other countries with different privacy laws from those where you live.
Children's privacy
Our website is intended for business audiences and is not directed to anyone under 18. If you believe a child has provided us with personal information, contact support@zipline.ai so we can investigate and delete it as appropriate.
Your choices, rights and contact
An enquiry does not sign you up for unrelated marketing. Marketing messages will include an opt-out and comply with applicable consent requirements. You can also ask us to stop marketing by replying or contacting us below. We may still respond to requests and send necessary business communications.
Depending on applicable law, you may have rights to access, correct, delete or obtain a copy of your information; restrict or object to its use; withdraw consent; opt out of certain advertising, sales or sharing; appeal a request decision; or complain to a regulator. We will not discriminate against you for exercising applicable rights.
For questions, requests or appeals, email support@zipline.ai. Where required, we may verify your identity or an agent's authority. Requests are subject to applicable legal requirements and exceptions.
Zipline AI, LLC · 4 W 4th Ave, Floor 6, Office 320, San Mateo, CA 94402, United States.
Policy updates
We will post updates here with a revised effective date and provide additional notice or seek consent where required.